Jingdong Mall, so how can I love you?

We are repairing the end of each year to New Year's time, I had previously been in supermarket choice, then online shopping picks up, and began repairing the New Year on the Internet, from Taobao, has been the brand of electronic business platform, all the way to trip a lot of things happened.The most important thing is the two issues, namely, the quality of goods and the other is logistics.The former brings a greater impact, especially in a large number of food safety issues related to the outbreak, people on product quality, especially food quality more seriously.Recently, the outbreak of pistachios in the presence Jingdong Mall shoddy, false advertising and other issues.Business platform for the power people have doubts, do the big, no longer attach importance to the consumer's reputation and experience it?

to think before the outbreak of Jingdong" Some manure TV";" with raw footage of the computer";" have contacts, games and music using the phone records,"etc., come back to think I personally feel in Jingdong a logistics experience, Jingdong Mall so I really disappointed.The recent outbreak of"pistachio" event, there is a consumer to see Tang Jingdong Mall Western Xinjiang premium pistachios promotional activities:"Every Man 299 per stand by 160 dollars." Much cheaper than the supermarkets, but customers buy, only to find, cheap, there are other factors behind the original."Super pistachios, pour off a look 10% is an empty shell, leaving some blackened, moldy small, pistachios, and his head is not in line with the point marked."

I have one in Jingdong Mall shopping experience, the result is very disappointing.I purchased a SanDisk latest SD card orders soon after the show into the distribution process.A week later, through the delivery courier check, and I see where the goods have been to the city.But not the author's hands until, in the logistics of repeated queries may be found in accordance with a distribution point in the transition.But in the end point, you heard from since the.Contact the author who did not express, I called several times to consult the logistics officer, said in distribution, so that I wait.I patiently wait, or delay in receipt of the goods.

I have always believed that Jingdong so much a brand should be no problem, and have been patiently waiting.And a week later, still have not received, and I check into a distribution point from the last location I have been a mere few miles to the.But is this the last mile, but difficult to live Jingdong logistics.Later, I continue to consult logistics, finally asked in a logistics point, that is Jingdong I do not live within their own logistics and distribution, the goods have been return to Beijing, to enter into cooperative Jingdong pass hi express logistics partner.Goods from a few miles from my place, has returned thousands of miles outside the capital, and then enter the pass like the logistics and distribution, once again returned to the city where I once again into a new round of sorting in the distribution.Ins and Outs, nearly a month's time, I was received that the final paragraph SD card.The normal Beijing to the city where I express nothing but 2 , 3 days only, but Jingdong actually gone almost a month.Is this is known as the largest electricity provider platform speed? I wonder.This is also an experience, so I had completely Jingdong disappointed.

later to see a lot of criticism about the logistics Jingdong, I know where the city is so Jingdong logistics The incredible, the speed is simply held in contempt of the people.The problems arising in Jingdong, also one of the electricity supplier winter began deep in thought.As we all know, online shopping has become the trend, but the principle of good faith in online shopping as consumer groups are also experiencing the expansion of the test.If the electricity business platform has no credibility at all, then the guest, not optimistic about the prospects for development.Some even listed in the online Jingdong Mall"nine crimes." Among them, mainly related to failure to delivery, receipt of promotional products and inconsistent product quality problems rework difficult, hard return, received an empty box of goods, a VAT invoice without delay delay, non-genuine goods received , the wrong product, and so on.

China Internet Network Information Center ( CNNIC ) the latest release of the first 29 China Internet Development Statistics report, 2008-2010 , the online shopping subscribers continuous 3 years to maintain 50% about growth. 2011 year, online shoppers are the total size of 1.94 million, the net purchase rate raised to 37.8% .We also know that our future online shopping customers and market growth is huge, but the level of China's social and economic development status and popularity of the Internet, determine the actual growth of online shopping is bound to be subject to a number of objective factors.Restricting the growth of online shopping users popularity of the Internet is the main factor in the level of consumer behavior patterns and population distribution of goods service capabilities, that is, the basic conditions and supply and demand sides.In addition, there is little question the integrity of electronic business, which is very important, if you do not attach importance to the user's experience and opinions, then another large electrical business platform may also have been abandoned.