Chinese New Year promotion operators to pay attention to several issues

Tags:, operators, customers, the spring, the   (View   ID:512755)

immediately to the Chinese New Year, Spring Festival has begun, the return of the mighty army, operators of local companies into action, Because this is a very important year,"new customers" competition season.

in this marketing process, indeed there are several points to note:

1, the operators must pay attention to the characteristics of the Spring Festival passenger flow, not to be an important KPI and resources into short-term customer up, the number of good-looking, but the result will be poor;

2, more than three operators should start from their own users, try not to take extraordinary measures to fight each other, this zero-sum game to do it less;

3, from the perspective of the whole country the problem, the operator is to start from the group level, to achieve a smooth transfer of customers, not between companies but also the internal scrambling, injury a brother, also hurt the customer;

4, and the Ministry of Railways, as you say no matter how good, as do the first service, the call during the Spring Festival, the Internet, text messages do not go wrong;

5, for this round of the movement to prepare the necessary resources and products, such as the flow of packets, voice packets, and even cell phone package, for the customer, the customer will give the company sake;

6, this is also very important, shortly after the Spring Festival is the 315, leaving 315 operators do not give drifted ah.

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